Privacy Policy
Effective date: September 1, 2026 · Last updated: September 1, 2026
This Privacy Policy explains how BuildaDraft™ (“BuildaDraft,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you use our platform at https://buildadraft.com.
1. Information We Collect
1.1 Account and Profile Information
When you create an account, we collect:
- Email address (required for login and communication)
- Name (first and last, as provided at registration or in your profile)
- Password (stored as a one-way hash; we never store your plaintext password)
- User profile information you choose to provide: mailing address, phone number, professional title
- Company profile information: company name, address, license number, business type
- Profile photo (if you upload one)
1.2 Project and Construction Data
We collect the construction planning data you enter into the Service, including: project descriptions, structure specifications (type, dimensions, materials), customer records you create (name, contact details, address), estimates, proposals, material lists, buy lists, and related documents you generate or upload.
1.3 Payment Information
When you make a purchase, payment is processed by Stripe, Inc. We do not store your full credit card number, CVV, or bank account details on our servers. We receive from Stripe: your Stripe customer ID, a billing address (if provided), and purchase confirmation data (amount, product, timestamp, payment status).
1.4 Usage and Log Data
We automatically collect:
- Pages visited and features used within the Service
- Browser type and version, operating system, device type
- IP address and general location derived from IP (country/region only)
- Referring website (how you arrived at BuildaDraft)
- Session duration and interaction timestamps
1.5 Cookies and Session Data
We use session cookies to keep you logged in and to maintain application state. BuildaDraft uses the NextAuth.js library with a JWT-based session strategy; session tokens are stored in a secure, httpOnly cookie. We do not use third-party advertising cookies or behavioral tracking cookies. We use Vercel Analytics for anonymized aggregate usage statistics; this does not set cross-site tracking cookies.
1.6 Feedback and Communications
If you contact us by email or submit feedback through the Service, we retain that correspondence to help us respond and improve the product.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process purchases and deliver the products you buy
- Send transactional emails: account confirmation, password reset, purchase receipt
- Respond to your support requests and questions
- Analyze aggregate usage patterns to improve the Service (using anonymized data)
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations and enforce our Terms of Service
We do not sell your personal information to third parties. We do not use your personal information for advertising or behavioral profiling. We do not use the construction data you enter for any purpose other than providing the Service to you.
3. Third-Party Services
We share your information with third-party service providers only as necessary to provide the Service. These providers are contractually bound to protect your data and may not use it for their own purposes.
Stripe (Payment Processing)
Stripe, Inc. processes all payments. When you purchase a product, you are also subject to Stripe’s Privacy Policy. We share with Stripe: your email address, purchase details, and billing address (if provided). Stripe stores your payment card data on its PCI-compliant infrastructure.
Resend (Email Delivery)
Resend, Inc. delivers transactional emails on our behalf (account confirmation, password reset, purchase receipts). We share your email address and the content of those emails with Resend solely for delivery purposes. Resend is subject to its own Privacy Policy.
Vercel (Hosting and Infrastructure)
The Service is hosted on Vercel’s edge network. Vercel processes server request logs (including IP addresses) as part of providing hosting services. Vercel is subject to its own Privacy Policy.
Neon (Database)
Your account data and project data are stored in a PostgreSQL database hosted by Neon Technologies, Inc. Neon is subject to its own Privacy Policy. Your data is stored in the United States.
We do not currently share your personal information with any other third parties. If we add new service providers, we will update this policy accordingly.
4. Data Retention
We retain your account information and project data for as long as your account is active. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required by law to retain it or where retention is necessary for legitimate business purposes (such as dispute resolution or fraud prevention).
Purchase and billing records (order history, receipts) are retained for a minimum of 7 years to comply with applicable tax and financial record-keeping requirements.
Server access logs are retained for up to 90 days and then deleted.
5. Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- TLS encryption for all data in transit
- Passwords stored as bcrypt hashes (never in plaintext)
- Database access restricted to application services only
- Stripe handles all payment card data on PCI-compliant infrastructure
No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. If you become aware of a security concern, please contact us at support@buildadraft.com.
6. Your Rights and Choices
Access and Correction
You may view and update most of your account information at any time through your account settings. If you need to correct information that you cannot update yourself, contact us at support@buildadraft.com.
Account Deletion
You may request deletion of your account and associated personal information by emailing support@buildadraft.com. We will process deletion requests within 30 days, subject to the retention exceptions described in Section 4.
California Residents (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
- Right to Opt Out of Sale: We do not sell personal information. There is nothing to opt out of.
To exercise your CCPA rights, email us at support@buildadraft.com with “CCPA Request” in the subject line. We will respond within 45 days.
Email Communications
We only send transactional emails (account-related, password reset, purchase receipts). We do not send marketing emails. Each transactional email includes a contact address if you need to unsubscribe from non-essential communications.
7. Children's Privacy
The Service is not directed to children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.
8. Data Transfers
BuildaDraft operates in the United States, and your information is stored on servers located in the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to this transfer.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service. We will update the “Last updated” date at the top of this page. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated policy.
We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
BuildaDraft — Privacy
Email: support@buildadraft.com
Website: https://buildadraft.com